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REMOTE TECH SUPPORT

Computer Repair IT Tech Support Services Call
TECHNOLOGY CAN BE AMAZING – UNTIL IT STOPS WORKING!

 

Ever experience the frustration of pushing the power button on your desktop or laptop, and you receive an error message or the computer doesn’t boot up? 

 

Whether your device won’t start, lags while performing the simplest tasks, takes forever to load a webpage, or crashes unexpectedly, FTS Computer Repair can help.

 

We offer One-time Remote Tech Support Services as well as our FTS Tech Support Membership that offers you responsive tech support at a discount.

HOW REMOTE TECH SUPPORT WORKS

 

Imagine not having to maneuver through a phone tree to receive scripted support anymore. When you call FTS Tech Support, you talk directly to Jolene, the owner who also happens to be the technician. 

 

Often, there’s no need to disconnect your system and bring your computer to the shop. Simply download our Remote Tool to set up our remote access support client, so Jolene can diagnose and repair what ails your computer on the spot. 

TAILORED SUPPORT SERVICES

 

We tailor our FTS Tech Support packages for residential households and small businesses. If you have a business with five or more users, please contact us for a custom quote.

  • Unlimited virus and malware removal (additional fee may apply depending on the type of virus)

  • Monthly computer tune-ups (upon request)

  • Software installation and troubleshooting

  • Printer setup and troubleshooting

  • Email setup and basic troubleshooting

  • Password resets

  • Operating system and application updates

  • Interpreting system error messages

  • Determining when in-store hardware service is required (parts not included)

  • Unlimited remote sessions and advice

  • 10% in-store discount on all retail merchandise

All for Just $35/Month!

  • Your membership covers two computers. Service for additional devices is $12 per month.

  • A one-year commitment is required, non-refundable, must cancel 30 days prior to renewal date. * Terms and Conditions Apply

 
KEEP IN TOUCH

Tel:   541-991-3705
Text: 541-590-2474

1255 Bay Street (Old Town)

Florence, OR 97439

Mailing Address:

P.O. Box 2206, Florence, OR 97439

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