Call or Text us at 541-590-2474
REMOTE TECH SUPPORT
TECHNOLOGY CAN BE AMAZING – UNTIL IT STOPS WORKING!
Ever experience the frustration of pushing the power button on your desktop or laptop, and you receive an error message or the computer doesn’t boot up?
Whether your device won’t start, lags while performing the simplest tasks, takes forever to load a webpage, or crashes unexpectedly, FTS Computer Repair can help.
We offer One-time Remote Tech Support Services as well as our FTS Tech Support Membership that offers you responsive tech support at a discount.
HOW REMOTE TECH SUPPORT WORKS
Imagine not having to maneuver through a phone tree to receive scripted support anymore. When you call FTS Tech Support, you talk directly to Jolene, the owner who also happens to be the technician.
Often, there’s no need to disconnect your system and bring your computer to the shop. Simply download our Remote Tool to set up our remote access support client, so Jolene can diagnose and repair what ails your computer on the spot.
TAILORED SUPPORT SERVICES
We tailor our FTS Tech Support packages for residential households and small businesses. If you have a business with five or more users, please contact us for a custom quote.
-
Priority Repair Service
-
Unlimited Virus and malware removal (additional fee may apply depending on the type of virus)
-
Monthly computer tune-ups (upon request)
-
Software installation and troubleshooting
-
Email setup and basic troubleshooting
-
Password resets
-
Operating system and application updates
-
Interpreting system error messages
-
Determining when in-store hardware service is required (parts not included)
-
Unlimited remote sessions and advice
-
10% in-store discount on all retail merchandise
All for Just $35/Month!
-
Your membership covers two devices. Service for additional devices can be added at $12 per month.
-
A one-year commitment is required, non-refundable must cancel 30 days prior to renewal date. * Terms and Conditions Apply