NEW DEVICE SETUP w/DATA TRANSFER

Cancellation Policy

When you book your appointment, you are reserving a time slot on our calendar that is no longer available to others. To be respectful of fellow clients, please cancel at least 24 hours in advance using the link in your confirmation email and text us at (541) 590-2474 as soon as you know you can’t make it. Due to the rise in no-shows and same-day cancellations, a non-refundable $15 deposit is required when scheduling, and a $50 fee will be charged to the card on file for missed appointments. You may cancel or reschedule through your confirmation link as long as it is within the 24-hour window. By booking, you also agree to the flat diagnostic rate of $85. Most issues can be identified or resolved during the diagnostic and tune-up process, which is why this service is charged as a flat rate. Please note that the $85 diagnostic covers the assessment and initial troubleshooting only; additional services or repairs that may be needed to resolve your issue will be quoted based on the appointment type you booked or at the time of service. We prefer cash or check for payment, but cards are accepted with a 3% processing fee, and payment is collected after the diagnostic and/or repair is complete. Thank you for choosing FTS Computer Repair, 1255 Bay Street, located at the west end of Old Town inside Ärtêfacts.

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