NEW DEVICE SETUP - Drop Off

Service Description

We'll update and install software, and ensure your new computer or tablet is ready to perform at its best. *Please note there may be an additional charge if we need to set up accounts or reset passwords. Setup can take anywhere from 1-2 days depending on the extent of services being requested, longer if data is being transferred. Please plan accordingly. *Add Data Transfer *Add Anti-Virus and Malware Protection *Software Install and Configuration of Email Accounts

Cancellation Policy

When you book your appointment, you are holding space on our calendar that is no longer available to our other clients. In order to be respectful of your fellow neighbors, please cancel your appointment within 24 hours via the link provided in your original confirmation email. Please also text us at (541) 590-2474 soon as you know you will not be able to make your appointment. Appointments are in high demand, and your advanced notice will allow another client access to that appointment time. Due to the increase in no-shows and same-day cancellations, we now charge a non-refundable $15 deposit. A no-show will be charged $50, these fees will be charged to the card on file when you schedule your appointment. You may request to cancel or reschedule your appointment via the link provided in your initial confirmation appointment request, as long as it is within the 24-hour window. As a reminder we prefer cash or check, cards are accepted with a 3% fee and you will pay once the diagnostic and/or repair is complete. Thank you for choosing FTS Computer Repair, 1255 Bay Street, West end of Old Town inside Ärtêfacts.

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